Pet protection when life takes an unexpected turn.
The Promise Plan coordinates care for your pet if you don't respond to our outreach. We check in with you on your schedule. If we can't reach you after multiple attempts, we contact your chosen contacts and activate the Care Plan you've already built.
No response received.
Outreach to Max's contacts is underway.
WHAT IS THE PROMISE PLAN?
If something happens to you, we help make sure your pet isn't left without care.
We check in by your choice of text or voice call. When it's clear you can't respond, we reach out to your contacts according to the plan you have already designed.
Check-Ins Via Text or Call
We reach out on your schedule. No response after a set number of attempts triggers outreach to your designated contacts.
Human-Led Outreach
When a contact confirms they'll step in for your pet, we share everything they need from your Care Plan to care for your pet.
Clear Instructions
Your pet's full Care Plan lives in your portal — updated, organized, and ready the moment it's needed.
HOW IT WORKS
Built before you need it, and ready if you do
Design exactly how your pet's life should look if someone ever needs to step in.
Create your plan
Design your pet's complete care profile and your exact wishes for any scenario. Everything your pet needs is in one place.
Choose your contacts
Select who we contact and in what order. We handle consent forms so everyone is ready before your plan is ever needed.
Set your schedule
Respond to a text or call on your schedule. If you don't respond after two follow-ups, we coordinate care for your pet.
WHY PLAN?
Because they depend on you
Your pet trusts you completely. The Promise Plan helps you honor that trust, even when you can't be there.
Human-led outreach to contacts after failed response.
Delayed at best. No one knows there's a problem.
Delayed at best. No one knows there's a problem.
Organized and secure portal that can be updated anytime.
Scattered and difficult, or even impossible, to find.
Often forgotten, unknown to others or out of date.
We coordinate your pet's care directly with your contacts.
No plan or coordination once an issue is discovered.
Relies on others finding your notes and choosing to act.
Quick, protocol-led care when your contact confirms.
Unknown and at risk as outcome depends on chance.
Unreliable as outcome depends on finding notes.
FOUNDING MEMBERS
What Our Founding Members Say
“We have two rescue dogs. My wife and I worried about what would happen to them if something happened to us. They have a particular lifestyle, diet and medications. The Promise Plan put all of that in one place and actually checks in. It's the kind of thing you don't realize you needed until it's set up, and then you wonder why this didn't exist before.”
Jay G., Early Member
Miami, FL
Mixed-breed dogs
“My dog depends on me for everything (medications, his schedule, all of it). The daily check-ins give me real peace of mind that if something happened to me, my dog would not be forgotten, and someone could take care of him quickly. The check-ins take seconds to answer, and the team has been wonderful. I'd recommend this to any pet parent on their own. It's important to have a safety net.”
Maxine X., Early Member
Boston, MA
Ziggy, senior Chihuahua
“Our dog is family, and we wanted a real plan for his care, not just a note on the fridge. The Promise Plan made it simple to document everything that matters about him and set up a system so he won't be left waiting if we can't get to him. Set-up and check-ins are easy, and our pet's back-up care is one less thing we worry about.”
The Lius, Early Members
Boston, MA
Tyson, Shih Tzu-Poodle mix
Your pet deserves a plan.
Start yours today.
Set up once. Update anytime. Peace of mind when it matters most.